Privacy Policy

Effective Date: December 9, 2024

Welcome to Heater NovaLux! At Heater NovaLux, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (heaternovalux.com) or use our services. By accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

If you have any questions, feel free to contact us:
Address: 843 Woodrow Way, Houston, Texas, United States
Phone Number: 936-200-7843
Email: info@heaternovalux.com

1. Information We Collect

We may collect and process the following types of information:

a. Personal Data

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information

b. Non-Personal Data

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our site
  • Geographical location

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases or inquiries.
  • Personalize your experience on our website.
  • Analyze website performance and improve our services.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • With Service Providers: To facilitate payment processing, order fulfillment, and website analytics.
  • Legal Obligations: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or acquisition of assets.

4. Data Security

We implement robust security measures to protect your personal information. These include encryption, secure servers, and access controls. However, no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at info@heaternovalux.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your data.

7. Children’s Privacy

Heater NovaLux does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the “Effective Date” at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: